loadrunner According to the LR readme file, 12.01 and...

[Scott Moore]

According to the LR readme file, 12.01 and higher supports Windows 2012 R2 for Generators. Which Citrix client is recommended to be installed on these. I am able to play back scripts on Windows 7 SP 1 64-bit with multiple clients just fine, but when moved to a W2012R2, the client errors out on launch. I have tried two versions so far, the latest being 12.3.0.8 with the same issue. I also get errors trying to uninstall and install the clients. Does this sound like a permissions issue or a Citrix client version issue?

 

[Scott Moore]

I think I may have found a resolution. I had to fully disable the User Account Control by modifying the following value in the Windows registry: HKEY_LOCAL_MACHINE\Software\Microsoft\ Windows\CurrentVersion\Policies\ System\EnableLUA Set registry to 0.

 

[Ashwin Nair]

Perfect solution. We recently implemented this and replay works fine. Scott Do let me know if you are facing issues while launching the citrix app during recording. We are struggling to record a Citrix multiprotocol script on Win 2012 Server machines. The ICA window launches and then exits with an ACCESS_VIOLATION crash dump.

 

[Ashwin Nair]

Petar, any help on this?

 

[Petar Puskarich]

Ashwin, it's a long shot, but if the multi-protocol part you are using is using HTTPS then sometimes this behavior is mitigated by turning off automatic SSL detection in vugen. I THINK it's in the advanced properties under the network options page. I always have to search the recording options to find it, but it's there. Usually that helps to prevent the crashing on https usually with tls involved.

 

[Ashwin Nair]

Ok, even I had a doubt on SSL being the problem here. We have tried almost all standard textbook remedies: Disabling DEP, UAC, etc. But nothing has worked so far. I ran a procdump on runCitrixClient.exe and thats when it revealed an access violation error. I will try disabling SSL detection in Socket mode inside Port mapping section, if thats what you meant.

 

[Petar Puskarich]

Yeah, that's it! Might not be the issue, but it rules it out at least. runCitrixClient.exe sounds more like the non threasafe issue internally though that still has not been fixed by Citrix since I found it about 8 years ago now. Maybe it's cropping up now via how Vugen is hooking the process perhaps?

 

[Ashwin Nair]

The funny thing is Im able to record a different citrix application flawlessly on the same machine! Both apps connect to respective Win 2k8 R2 iservers. Hence all the confusion. Thus also ruled out the Anti Virus as the messer as it lets me record App no 2 with no issues. Something is blocking / forcing the Citrix window to exit upon initiation of Citrix connection.