loadrunner While creating citrix script, i do not see...

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Vidya Khandagale

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While creating citrix script, i do not see snapshots getting saved in script directory, also i can not see anything saved in sync bitmap folder in data folder of script. Its a LR9.52 and citrix client 9.1. I am planning to upgrade the LR and citrix client to see if its working, however if there is quick fix to this please share with me
 
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“Failed to retrieve the ICA client bitmap, “The server threw an exception”. I have seen this error in recording log
 
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Have you installed the LR agent on the Citrix server? Also, try changing the 'snapshot' parameters(number) in the code.
 
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Agent can be there on server but i am not using agent while recording the script. It fails while replaying showing the same error which i got in recording.
 
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The LR agent I'm talking about is a component that enhances vugens ability to handle/record scripts, most importantly while trying to 'get text'.
 
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Yes understood you mean citrix agent which we install on citrix server, what i am saying is i am not using citrix agent related recording options checked while recording the script. I doubt its compatibility issue, i have to get citrix metaframe server version may be that is what something might not be supported by LR
 
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I recently worked on Citrix ICA client 9.1 - LR 9.5 and Xenapp 4.5. I didnt get any error while recording, but sure did face it while running the scripts at high loads.
 
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Ashwin for your information even i was able to work successfully on the same application 2 months before and i had all snapshots and bitmap information saved in data folder, however the same application is giving this issue, so i am not doubting LR, but looks like some compatibility with citrix server, i will check if they have upgraded citrix server and will investigate further on this.
 
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