loadrunner Hi, I am trying to record Remedy ITSM application using Vugen. I...

[Madhusudhanan Kanakaraj]

Hi, I am trying to record Remedy ITSM application using Vugen. I am accessing the application through midtier URL which can be loaded via browser. Is it fine to use Http\html protocol..Please provide your suggestions...

 

[James Pulley]

"....URL which can be loaded via browser...." Architecturally, what would your hypothesis be based upon the statement above? How might you test this hypothesis with the software you have on hand? Be sure to note your expected results before you test your hypothesis so you can compare observed results to expectations. Use your testing foundation skills to find the solution set!

 

[Subarna Shekhar Gaine]

lot of people will give you answers that will not solve your purpose. But personally speaking scripting BMC Remedy in Loadrunner in a pain in the ass. So use Scapa tool if you can. You can tag Shane Evans and Igor Markov in this post . They may be aware if HP has an answer to BMC remedy.

 

[James Pulley]

I have done remedy many times. You have some dynamic timestamps to address and a few correlation rules to write, but it is far less complex than sap Web as an example...at the same level as getting .net asp/x correct

 

[Madhusudhanan Kanakaraj]

Actually I am accessing Remedy thin client through browser. So thought of using http protocol.

 

[Aleksandr Arbitman]

I have don't Remedy testing / scripting many times and for the most part web http/HTML works perfectly as long as you record in URL mode to ensure to capture all BackChannel requests. There few occasions where dynamic variables were generated by client side script and Ajax True client was used in that specific situation

 

[Madhusudhanan Kanakaraj]

Thanks Aleksandr Arbitman.